Needs to be fixed
Jonathan Bardi, posted Aug 9th 2010 at 8:56PM
I have been using Springy just fine for over a year now when I started getting the “No document could be created” issue. I have read your response to this problem and I have tried both steps 1 and step 2 with no success, so step 3 claims that I have to re-install my OS just to get your App to work that I paid for.
Springy is the ONLY application I am having problems with and I am not about to re-install my OS just for one app.
That is a terrible solution. Since everything on my computer works perfectly except Springy, you need to find out what the problem is. It is an easy solution to just tell your customers to wipe their system and start over, but that is not going to happen.
I have tried 4 other archive programs and they all work perfectly, so why on earth would I have to re-install when other apps that do the same thing as Springy still work?